Olga Ivanova

סקירות (1)

• ב CX Genie

  Nov 27, 2025
  4.0 (0)

  Solid for our team

  We rolled this out across the team last quarter and custom AI chatbot training on internal knowledge. Multi-channel ticket and conversation management fits neatly into how we already work, and automated workflows and smart routing removed a step we used to do by hand. Advanced features require higher-tier plans, which is the main caveat, but it has held up under daily use.