Hostie

AI phone system that answers calls and books reservations for restaurants.

4.8 (5)

Granskat av Daniel Nikulshyn·Uppdaterad maj 2026

Customer Service Voice AI Phone Automation Reservations Hospitality 24/7 Availability Restaurants

Översikt

Hostie is an AI-powered phone assistant designed specifically for restaurants. It answers incoming calls around the clock, handles reservation requests, responds to common questions about hours, location, and menu, and routes more complex inquiries to staff when needed. By automating routine phone work, Hostie helps restaurants avoid missed calls during busy service, reduce front-of-house workload, and keep booking flows running even when the team is focused on guests in the dining room.

Nyckelfunktioner

Automated call answering
AI-driven reservation booking
Responses to common restaurant FAQs
Call routing to staff when needed
Designed for restaurant operations
Always-on phone coverage

Användningsfall

Capture reservations during peak service

Automatically answer calls and book tables when hosts are busy with dine-in guests, preventing missed reservations during rushes.

After-hours phone coverage

Provide 24/7 call answering so diners can book or ask questions outside operating hours without staff needing to be on the line.

Answer common guest questions

Handle repetitive FAQs about hours, location, and menu items, freeing front-of-house staff to focus on in-person hospitality.

Route complex inquiries to staff

Filter routine calls and escalate unusual requests like large-party events or special accommodations to the right team member.

Fördelar och nackdelar

Fördelar

Handles calls 24/7 without staff intervention
Purpose-built for restaurant workflows
Reduces missed reservations during peak hours
Frees hosts to focus on in-person guests

Nackdelar

Limited to phone-based interactions
May struggle with highly unusual requests
Requires integration with existing reservation tools
Voice AI accuracy can vary by accent or noise

Recensioner

4.8

Genomsnitt från 5 betyg.

Logga in för att lämna en recension.

Wei Chen

Does the job

Pretty happy overall. Automated call answering just works and frees hosts to focus on in-person guests. May struggle with highly unusual requests can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.

Joanna Kowalski

Years in this space

I've evaluated a lot of these over the years. What stands out here is aI-driven reservation booking — handled better than most — and reduces missed reservations during peak hours. Worth the time if this is your use case.

Grace Okafor

Years in this space

I've evaluated a lot of these over the years. What stands out here is call routing to staff when needed — handled better than most — and frees hosts to focus on in-person guests. Limited to phone-based interactions is my one real gripe. Worth the time if this is your use case.

Robert Ainsworth

Does the job

Pretty happy overall. Automated call answering just works and frees hosts to focus on in-person guests. Limited to phone-based interactions can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.

Jamal Carter