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Best Customer Service Agent (2026)

Daniel Nikulshyn글쓴이 Daniel Nikulshyn·업데이트됨 2026년 7월·28개 도구 리뷰됨

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A buyer's guide to AI customer service agents that automate tickets, chat, and email support. Compare tools that handle common inquiries, escalate complex issues, and integrate with helpdesk platforms.

숫자로 보는 Customer Service Agent

28
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Best Customer Service Agent (2026)

  1. 1Agent1o1 AI logoAgent1o1 AIAI
    4.8 (6)
  2. 2Takeorder AI logoTakeorder AIVoice AI assistant that takes restaurant orders by phone, 24/7.
    4.8 (6)
  3. 3Speaq.ai logoSpeaq.aiAn AI-driven platform offering a marketplace of voice agents to automate sales and support calls, enhancing customer engagement and operational efficiency.
    4.8 (6)
  4. 4Aisera logoAiseraIT, ,
    4.8 (6)
  5. 5Nurix AI logoNurix AICustom AI agents built to automate and transform enterprise workflows.
    4.8 (6)
  6. 6Clara AI logoClara AIAI scheduling assistant that books meetings and coordinates calendars on your behalf.
    4.8 (6)
  7. 7TeamX logoTeamXVirtual team service powered by AI agents that handle work across roles.
    4.8 (6)
  8. 8KKodifAI-powered customer support automation for CX teams
    4.8 (5)
  9. 9Jotform AI Agents logoJotform AI AgentsBuild no-code AI agents that automate customer interactions across chat, voice, and forms.
    4.8 (5)
  10. 10Amelia logoAmeliaIT, HR,
    4.8 (5)
1Agent1o1 AI logo

Agent1o1 AI

AI

4.8 (6)
· freemium

Agent1o1 AI AI API SaaS. , , . , CRM , , .

  • AI API
  • SDK
  • LLM
  • AI
2Takeorder AI logo

Takeorder AI

Voice AI assistant that takes restaurant orders by phone, 24/7.

4.8 (6)
· freemium
Takeorder AI screenshot

Takeorder AI is a voice automation platform built specifically for restaurants. It answers incoming calls, understands customer requests in natural language, and processes orders for pickup, delivery, or reservations without requiring staff intervention. The system is designed to handle peak-hour call volume, reduce missed orders, and free up employees to focus on in-house guests. It can integrate with menus, modifiers, and common POS workflows, and supports multilingual interactions in many cases. Restaurant owners typically use Takeorder AI to capture revenue from calls that would otherwise go unanswered and to deliver a consistent ordering experience across locations.

  • Natural language voice ordering over the phone
  • Menu and modifier configuration
  • POS and order system integrations
  • Multilingual call handling
  • Concurrent call support for busy periods
  • Call transcripts and order analytics
3Speaq.ai logo

Speaq.ai

An AI-driven platform offering a marketplace of voice agents to automate sales and support calls, enhancing customer engagement and operational efficiency.

4.8 (6)
· freemium
Speaq.ai screenshot

Speaq.ai is a Customer Service Agent tool listed on Agent Pantheon.

4Aisera logo

Aisera

IT, ,

4.8 (6)
· freemium
Aisera screenshot

Aisera , IT, HR, , , . , LLM, , , , , . ServiceNow, Salesforce, Workday, Zendesk, Microsoft Teams , , . , , , , , , . , 24/7 , , .

  • ,
  • LLM
  • ITSM, CRM, HRIS
  • ,
  • ,
  • ,
5Nurix AI logo

Nurix AI

Custom AI agents built to automate and transform enterprise workflows.

4.8 (6)
· freemium
Nurix AI screenshot

Nurix AI develops tailored AI agents designed to help enterprises rethink and streamline their internal and customer-facing workflows. The platform focuses on integrating intelligent automation into existing business systems, enabling teams to offload repetitive tasks and accelerate decision-making. Targeted at mid-to-large organizations, Nurix AI builds agents that can handle areas such as customer support, sales operations, and back-office processes. By combining domain understanding with conversational and task-execution capabilities, the agents aim to reduce manual workload and improve operational efficiency.

  • Custom-built AI agents per use case
  • Workflow automation across teams
  • Conversational and task-execution capabilities
  • Enterprise system integrations
  • Applications across support, sales, and operations
6Clara AI logo

Clara AI

AI scheduling assistant that books meetings and coordinates calendars on your behalf.

4.8 (6)
· freemium
Clara AI screenshot

CC Clara on any email thread related to a meeting, and she will handle scheduling for you. Clara is an AI scheduling assistant that proposes times, handles responses, and confirms meetings without any human intervention. She can work with multiple calendars, customizable preferences, and delegate access across different teams. Clara is designed to adapt to your specific work style, handling group meetings, internal coordination, and multi-timezone calls with precision. She can be integrated with Google Workspace and Microsoft Outlook and Exchange, allowing you to use your existing tools and workflows. Clara prioritizes client confidentiality and provides reliable scheduling services, making her a valuable asset for teams, recruiters, legal and finance professionals, executives, and agencies.

  • Automated meeting scheduling via email
  • Calendar synchronization and conflict checking
  • Natural language email replies
  • Handles rescheduling and cancellations
  • Time zone coordination
  • Works with common email and calendar platforms
7TeamX logo

TeamX

Virtual team service powered by AI agents that handle work across roles.

4.8 (6)
· freemium
TeamX screenshot

TeamX provides an on-demand virtual team made up of specialized AI agents, each designed to take on a different role such as research, writing, design support, or operations. Instead of stitching together multiple tools, users can delegate tasks to the agent best suited for the job and let them collaborate on broader projects. The service is aimed at founders, small businesses, and lean teams that need extra capacity without hiring. Users brief the agents on goals, and TeamX coordinates the workflow, returning completed work or drafts ready for review. By combining role-based agents with task orchestration, TeamX positions itself as a flexible alternative to traditional outsourcing or building an in-house team for early-stage needs.

  • Role-based AI agents for different tasks
  • Task delegation and coordination
  • Project-based workflows
  • Collaboration between multiple agents
  • On-demand virtual team access
8K

Kodif

AI-powered customer support automation for CX teams

4.8 (5)
· freemium
Kodif screenshot

Kodif is a customer support automation platform that uses AI to handle repetitive support tasks while equipping human agents with tools to resolve complex issues faster. It connects to existing helpdesks, knowledge bases, and business systems to deliver context-aware responses across chat, email, and other channels. The platform is designed for CX and operations teams that want to reduce ticket volume, shorten response times, and improve customer satisfaction without expanding headcount. Workflows can be customized for specific use cases like order management, refunds, and account issues, allowing AI agents to take action rather than just suggest answers.

  • AI agents for automated ticket resolution
  • Custom workflow and decision-tree builder
  • Knowledge base and CRM integrations
  • Agent copilot for human support staff
  • Analytics and performance reporting
  • Multi-channel deployment (chat, email, SMS)
9Jotform AI Agents logo

Jotform AI Agents

Build no-code AI agents that automate customer interactions across chat, voice, and forms.

4.8 (5)
· freemium
Jotform AI Agents screenshot

Jotform AI Agents is a platform for creating AI-powered assistants that handle customer-facing tasks in real time. Built on top of Jotform's form ecosystem, the agents can collect information, answer questions, route inquiries, and complete workflows without requiring users to fill out traditional forms. Agents can be deployed across multiple channels, including website chat widgets, voice calls, SMS, WhatsApp, and standalone agent pages. Teams can train them on their own data, customize tone and behavior, and connect outcomes to Jotform's existing automations, integrations, and reporting tools. The no-code builder is aimed at support teams, small businesses, and operations staff who want conversational intake and assistance without engineering resources.

  • Conversational AI agents trained on custom knowledge
  • Chat, voice, SMS, and WhatsApp channels
  • Drag-and-drop agent builder and templates
  • Handoff to human agents when needed
  • Analytics and conversation logs
  • Integration with Jotform forms and 100+ third-party apps
10Amelia logo

Amelia

IT, HR,

4.8 (5)
· freemium
Amelia screenshot

Amelia . NLU, , IT, HR, . , , API . , ,.

  • AI
  • NLU
  • IT, HR,
  • API
  • API

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