AgentforceSalesforce

4.6 (5)

리뷰어 Daniel Nikulshyn·업데이트됨 2026년 7월

Enterprise CRM AI Agents Low-Code Customer Support Sales Automation Salesforce

개요

Agentforce Salesforce CRM, , , . , , , . , , , , . , Data Cloud, Slack , , , .

주요 기능

AI
Data Cloud Slack

가격

모델: Freemium
카테고리: AI Agents
평점: 4.6 / 5 (5)

사용 사례

1

, CRM , , .

AI , , , .

Slack

Agentforce Slack , , , , .

, , , .

장단점

장점

Salesforce CRM

단점

Salesforce

리뷰

4.6

5개 평가의 평균.

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Hannah Goldberg

Apr 28, 2026

Compared a few options

Evaluated this against two competitors. Where it wins: integration with Data Cloud and Slack and enterprise-grade security and governance. On balance the feature set — especially autonomous AI agents for service and sales — justifies the 5 stars for our use case.

Omar Haddad

Feb 12, 2026

Skeptical, then convinced

I went in skeptical — most tools in this space overpromise. It actually delivers on integration with Data Cloud and Slack, and built-in handoff to human agents caught me off guard. Consumption-based pricing can scale unpredictably is why this isn't a perfect score, still, I'd recommend giving it a real trial.

Kwame Mensah

Feb 6, 2026

Skeptical, then convinced

I went in skeptical — most tools in this space overpromise. It actually delivers on topic and action-based configuration, and deep native integration with Salesforce CRM data caught me off guard. Most valuable for existing Salesforce customers is why this isn't a perfect score, still, I'd recommend giving it a real trial.

Robert Ainsworth

Sep 17, 2025

Skeptical, then convinced

I went in skeptical — most tools in this space overpromise. It actually delivers on autonomous AI agents for service and sales, and built-in handoff to human agents caught me off guard. Setup and tuning require technical expertise is why this isn't a perfect score, still, I'd recommend giving it a real trial.

Gunnar Eriksson

Aug 30, 2025

Use it every day

Honestly didn't expect to like it this much. Integration with Data Cloud and Slack is exactly what I needed, and low-code agent builder with reusable actions. but I reach for it almost every day now and it just clicks.