Tidio

An AI-powered customer experience platform offering live chat, chatbots, and multichannel communication to enhance customer service and boost sales.

4.8 (6)

Recensito da Daniel Nikulshyn·Aggiornato maggio 2026

Live Chat Customer Support Sales Enablement SaaS AI Assistant Chatbots Multichannel

Panoramica

Tidio — An AI-powered customer experience platform offering live chat, chatbots, and multichannel communication to enhance customer service and boost sales.

Casi d’uso

24/7 Automated Customer Support

Deploy AI chatbots to answer common customer questions around the clock, reducing response times and easing the load on support teams.

Live Chat for Website Visitors

Engage website visitors in real time with live chat to resolve issues quickly and improve overall customer experience.

Boost E-commerce Sales

Use chatbots and proactive messaging to recommend products, recover abandoned carts, and convert visitors into paying customers.

Unified Multichannel Messaging

Manage conversations from multiple channels in one inbox, enabling consistent customer communication across platforms.

Recensioni

4.8

Media su 6 valutazioni.

Accedi per lasciare una recensione.

Esther Adeyemi

Solid for our team

We rolled this out across the team last quarter and it is genuinely easy to set up. The core workflow fits neatly into how we already work, and the automation removed a step we used to do by hand. but it has held up under daily use.

Ingrid Bauer

Compared a few options

Evaluated this against two competitors. Where it wins: the onboarding and the value for money is strong. On balance the feature set — especially the onboarding — justifies the 5 stars for our use case.

Devin Walker

Use it every day

Honestly didn't expect to like it this much. The API is exactly what I needed, and the value for money is strong. I do wish a few rough edges remain, but I reach for it almost every day now and it just clicks.

Mei-Ling Wong

Use it every day

Honestly didn't expect to like it this much. The integrations is exactly what I needed, and it is genuinely easy to set up. I do wish the docs could be deeper, but I reach for it almost every day now and it just clicks.

Marcus Bell

Use it every day

Honestly didn't expect to like it this much. The onboarding is exactly what I needed, and it saves real time. I do wish a few rough edges remain, but I reach for it almost every day now and it just clicks.

Aaliyah Johnson

Use it every day

Honestly didn't expect to like it this much. The onboarding is exactly what I needed, and it is genuinely easy to set up. but I reach for it almost every day now and it just clicks.