O
Olga Ivanova
@olga-ivanova-ba5b
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Reviews (1)
On Chyo
Sep 21, 20254.0 (0)Solid for our team
We rolled this out across the team last quarter and learns from company knowledge base. AI-driven conversational support fits neatly into how we already work, and human agent handoff removed a step we used to do by hand. Requires setup and training time, which is the main caveat, but it has held up under daily use.