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Leila Hassan
@leila-hassan-8e79
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Reviews (1)
On Lyro AI Customer Experience Agent
May 14, 20264.0 (0)Solid for our team
We rolled this out across the team last quarter and natural, conversational interactions with customers. Analytics and conversation reporting fits neatly into how we already work, and multi-channel customer engagement removed a step we used to do by hand. Tone and accuracy need ongoing monitoring, which is the main caveat, but it has held up under daily use.