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Margaret Whitfield
@margaret-whitfield-f104
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Reviews (1)
On SIA AI
Sep 4, 20255.0 (0)Solid for our team
We rolled this out across the team last quarter and helps reduce response and resolution times. Customer engagement automation fits neatly into how we already work, and workflow integration for support teams removed a step we used to do by hand. but it has held up under daily use.