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Tomáš Novák
@tom-nov-k-9c39
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Reviews (1)
On Chat Data
Jan 17, 20264.0 (0)Solid for our team
We rolled this out across the team last quarter and built-in live chat handoff to human agents. White-label branding and deployment fits neatly into how we already work, and realtime voice agent capabilities removed a step we used to do by hand. Configuration can be complex for non-technical users, which is the main caveat, but it has held up under daily use.