Liam O’Connor

@liam-o-connor-caa0

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Reviews (1)

On Einstein Service Agent
May 5, 2026
4.0 (0)
Does the job
Pretty happy overall. Seamless escalation to human service agents just works and tightly integrated with Salesforce CRM and Service Cloud data. Quality depends on clean underlying CRM data can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.