Camille Laurent

Reviews (1)

• On Trace

  Jul 5, 2025
  5.0 (0)

  Solid for our team

  We rolled this out across the team last quarter and can reduce repetitive ticket handling at scale. Analytics on automation rate and resolution time fits neatly into how we already work, and connectors to CRMs, billing, and internal tools removed a step we used to do by hand. Requires integration work with internal systems, which is the main caveat, but it has held up under daily use.