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George Papadakis
@george-papadakis-7e24
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Reviews (1)
On FAQNow
May 1, 20264.0 (0)Solid for our team
We rolled this out across the team last quarter and reduces volume of repetitive support tickets. Analytics on common questions and gaps fits neatly into how we already work, and multi-language support removed a step we used to do by hand. Effectiveness depends on quality of source content, which is the main caveat, but it has held up under daily use.