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Wei Chen
@wei-chen-503f
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Reviews (1)
On Aivo
May 18, 20265.0 (0)Solid for our team
We rolled this out across the team last quarter and built-in analytics for conversation performance. Omnichannel chat and voice support fits neatly into how we already work, and virtual agent builder with NLU removed a step we used to do by hand. but it has held up under daily use.