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Camille Laurent
@camille-laurent-1001
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Reviews (1)
On eGain AI Agent for Contact Center
Feb 3, 20265.0 (0)Solid for our team
We rolled this out across the team last quarter and support is responsive. The integrations fits neatly into how we already work, and the API removed a step we used to do by hand. The mobile experience lags, which is the main caveat, but it has held up under daily use.