Pierre Dubois

@pierre-dubois-fd62

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Reviews (1)

On Hugo AI Agent
Apr 3, 2026
5.0 (0)
Solid for our team
We rolled this out across the team last quarter and automatic handoff to human agents. Smart escalation to human agents fits neatly into how we already work, and customizable responses and knowledge base removed a step we used to do by hand. but it has held up under daily use.