J
Jamal Carter
@jamal-carter-2bdc
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Reviews (1)
- May 8, 20264.0 (0)
Compared a few options
Evaluated this against two competitors. Where it wins: continuous agent tuning based on past calls and affordable pricing for small businesses. Where it lags: per-call pricing can add up for high volumes. On balance the feature set — especially continuous agent tuning based on past calls — justifies the 4 stars for our use case.