J
Joanna Kowalski
@joanna-kowalski-3e27
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Reviews (1)
On CollegeVine
Feb 19, 20265.0 (0)Solid for our team
We rolled this out across the team last quarter and purpose-built for higher education workflows. Conversational support across web and messaging channels fits neatly into how we already work, and student advising chatbots removed a step we used to do by hand. AI responses may need oversight for sensitive cases, which is the main caveat, but it has held up under daily use.