Elena Rossi

@elena-rossi-042d

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Reviews (1)

On eGain AI Agent for Contact Center
Feb 20, 2026
4.0 (0)
Skeptical, then convinced
I went in skeptical — most tools in this space overpromise. It actually delivers on the core workflow, and support is responsive caught me off guard. The mobile experience lags is why this isn't a perfect score, still, I'd recommend giving it a real trial.