E
Elena Rossi
@elena-rossi-cb21
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Reviews (1)
On Letterbook
Dec 2, 20254.0 (0)Use it every day
Honestly didn't expect to like it this much. Analytics on resolution and deflection rates is exactly what I needed, and escalates complex cases to humans. I do wish less suited for highly specialized support domains, but I reach for it almost every day now and it just clicks.