Olga Ivanova

Reviews (1)

• On Sales Group AI

  Sep 13, 2025
  5.0 (0)

  Solid for our team

  We rolled this out across the team last quarter and useful for small teams without dedicated CX staff. Automated reply generation fits neatly into how we already work, and escalation workflows for complex cases removed a step we used to do by hand. Effectiveness depends on integration depth, which is the main caveat, but it has held up under daily use.