E
Esther Adeyemi
@esther-adeyemi-fe65
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Reviews (1)
On Ascendo AI Resolution AI Agents
Mar 28, 20264.0 (0)Solid for our team
We rolled this out across the team last quarter and targets complex, multi-step support workflows. Automated ticket triage and routing fits neatly into how we already work, and agent assist for human technicians removed a step we used to do by hand. Requires quality knowledge data for best results, which is the main caveat, but it has held up under daily use.