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Tomáš Novák
@tom-nov-k-f995
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Reviews (1)
On Globus Agent
May 24, 20264.0 (0)Solid for our team
We rolled this out across the team last quarter and centralizes skills, availability, and performance data. Automated workforce scheduling and routing fits neatly into how we already work, and performance-based recommendation refinement removed a step we used to do by hand. Effectiveness depends on quality of input data, which is the main caveat, but it has held up under daily use.