Rina Desai

Reviews (1)

• On Lorikeet

  Jul 20, 2025
  4.0 (0)

  Years in this space

  I've evaluated a lot of these over the years. What stands out here is transparency and audit logs for resolutions — handled better than most — and works within existing helpdesk platforms. Requires upfront configuration of workflows is my one real gripe. Worth the time if this is your use case.