E
Esther Adeyemi
@esther-adeyemi-32d8
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Reviews (1)
On Xeritus
May 29, 20254.0 (0)Solid for our team
We rolled this out across the team last quarter and purpose-built for medical debt and healthcare collections. Human escalation for complex accounts fits neatly into how we already work, and scalable outbound and inbound calling removed a step we used to do by hand. Sensitive use case demands careful oversight, which is the main caveat, but it has held up under daily use.