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Fatima Zahra
@fatima-zahra-d6e3
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Reviews (1)
On Flowcall AI Customer Service
Jan 21, 20265.0 (0)Solid for our team
We rolled this out across the team last quarter and automates repetitive support tickets. Order tracking lookups fits neatly into how we already work, and order tracking lookups removed a step we used to do by hand. AI responses can require human review for edge cases, which is the main caveat, but it has held up under daily use.