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Victor Nguyen
@victor-nguyen-4854
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Reviews (1)
On Dialogflow CX - Conversational AI Agent
Mar 6, 20264.0 (0)Solid for our team
We rolled this out across the team last quarter and visual flow builder simplifies complex dialogues. Generative AI and LLM integration fits neatly into how we already work, and visual state-machine flow designer removed a step we used to do by hand. Tightly coupled to Google Cloud ecosystem, which is the main caveat, but it has held up under daily use.