NewOaks AIAn AI-powered chatbot builder that automates customer engagement through SMS, web chat, and social media.

4.8 (5)

Reviewed by Daniel Nikulshyn·Updated July 2026

Automation Chatbot No-Code SMS Social Media Customer Engagement Conversational AI Web Chat

Overview

NewOaks AI is a chatbot builder that uses AI to automate customer engagement across multiple channels, including SMS, web chat, and social media. It appears designed to save businesses time and resources by providing an efficient way to interact with customers. However, details about its specific capabilities and workflow are not yet known.

Key features

AI-powered chatbot builder
Automates customer engagement
Integrates with SMS, web chat, and social media

Pricing

Model: Freemium
Category: Chatbots
Rating: 4.8 / 5 (5)

Use cases

24/7 Website Customer Support

Deploy an AI chatbot on your website to instantly answer visitor questions and handle support inquiries around the clock without human staff.

SMS Lead Engagement

Automate two-way SMS conversations with leads and customers to nurture prospects, send updates, and respond to inquiries in real time.

Social Media Auto-Replies

Connect the chatbot to social media channels to automatically respond to messages and comments, keeping engagement high across platforms.

Appointment Booking Automation

Let the AI chatbot qualify leads and schedule appointments through chat, reducing manual coordination for sales and service teams.

Reviews

4.8

Average from 5 ratings.

Aaliyah Johnson

Mar 31, 2026

Use it every day

Honestly didn't expect to like it this much. The API is exactly what I needed, and the value for money is strong. I do wish the docs could be deeper, but I reach for it almost every day now and it just clicks.

Rina Desai

Mar 28, 2026

Solid for our team

We rolled this out across the team last quarter and it is genuinely easy to set up. The automation fits neatly into how we already work, and the automation removed a step we used to do by hand. but it has held up under daily use.

Fatima Zahra

Mar 8, 2026

Skeptical, then convinced

I went in skeptical — most tools in this space overpromise. It actually delivers on the automation, and it saves real time caught me off guard. still, I'd recommend giving it a real trial.

Esther Adeyemi

Oct 14, 2025

Solid for our team

We rolled this out across the team last quarter and the value for money is strong. The integrations fits neatly into how we already work, and the core workflow removed a step we used to do by hand. but it has held up under daily use.

Ingrid Bauer

Jul 25, 2025

Years in this space

I've evaluated a lot of these over the years. What stands out here is the integrations — handled better than most — and support is responsive. A few rough edges remain is my one real gripe. Worth the time if this is your use case.