LevityAI automation that turns logistics emails into structured, actionable workflows.

4.3 (6)

Reviewed by Daniel Nikulshyn·Updated July 2026

Logistics Email Automation AI Workflows Enterprise API Data Extraction Integrations

Overview

Levity is an AI platform built for freight and logistics teams who spend hours triaging email-based operations. It reads incoming messages, extracts key details like quote requests, shipment updates, or load tenders, and routes them into the right systems or workflows automatically. By combining language models with custom training on a team's own data, Levity helps brokers, forwarders, and 3PLs reduce manual data entry, respond to customers faster, and scale operations without expanding headcount. It integrates with existing TMS, CRM, and email tools so automation fits into current processes rather than replacing them.

Key features

AI email classification and data extraction
Automated routing into TMS or CRM
Custom model training on company data
Quote and load tender handling
Workflow integrations via API and connectors
Analytics on processed email volume

Pricing

Model: Freemium
Category: AI Agents
Rating: 4.3 / 5 (6)

Use cases

Automate Freight Quote Requests

Extract origin, destination, weight, and equipment details from incoming quote emails and route them directly into the TMS for faster broker response times.

Process Load Tenders at Scale

Classify and parse load tender emails from shippers, automatically creating shipment records so dispatch teams can act without manual data entry.

Streamline Shipment Status Updates

Identify status update emails, extract tracking details, and sync them into CRM or TMS systems to keep customers informed without operator intervention.

Scale 3PL Operations Without New Hires

Handle growing email volume by automating triage and routing, allowing forwarders and 3PLs to expand throughput while keeping headcount steady.

Pros & Cons

Pros

Purpose-built for logistics workflows
Reduces manual email handling and data entry
Integrates with common TMS and CRM systems
Customizable to company-specific terminology

Cons

Narrow focus may not suit non-logistics teams
Requires setup and training data to perform well
Pricing geared toward business users, not individuals

Reviews

4.3

Average from 6 ratings.

Carlos Mendoza

Dec 28, 2025

Solid for our team

We rolled this out across the team last quarter and customizable to company-specific terminology. Automated routing into TMS or CRM fits neatly into how we already work, and automated routing into TMS or CRM removed a step we used to do by hand. Narrow focus may not suit non-logistics teams, which is the main caveat, but it has held up under daily use.

Yuki Mori

Nov 15, 2025

Years in this space

I've evaluated a lot of these over the years. What stands out here is quote and load tender handling — handled better than most — and integrates with common TMS and CRM systems. Worth the time if this is your use case.

Omar Haddad

Aug 25, 2025

Use it every day

Honestly didn't expect to like it this much. Workflow integrations via API and connectors is exactly what I needed, and integrates with common TMS and CRM systems. I do wish narrow focus may not suit non-logistics teams, but I reach for it almost every day now and it just clicks.

Rina Desai

Jul 28, 2025

Years in this space

I've evaluated a lot of these over the years. What stands out here is custom model training on company data — handled better than most — and reduces manual email handling and data entry. Requires setup and training data to perform well is my one real gripe. Worth the time if this is your use case.

Hiroshi Tanaka

Jul 18, 2025

Does the job

Pretty happy overall. Quote and load tender handling just works and reduces manual email handling and data entry. but no dealbreakers — I'd recommend it to a friend without hesitating.

Leila Hassan

Jun 15, 2025

Does the job

Pretty happy overall. Analytics on processed email volume just works and customizable to company-specific terminology. Requires setup and training data to perform well can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.