LandbotNo-code conversational AI platform for building interactive chatbots across web, WhatsApp, and messaging apps.

4.5 (6)

Reviewed by Daniel Nikulshyn·Updated July 2026

No-Code Chatbots Conversational AI WhatsApp Marketing Customer Support Integrations

Overview

Landbot is a no-code chatbot builder that lets teams design conversational experiences through a visual drag-and-drop interface. It supports deployment across websites, WhatsApp, Facebook Messenger, and other channels, making it suitable for lead generation, customer support, surveys, and onboarding flows. The platform combines rule-based logic with AI capabilities, allowing users to create both structured conversation paths and more dynamic interactions. Integrations with tools like Zapier, Slack, Salesforce, and Google Sheets help connect chatbot data to existing business workflows. Landbot is geared toward marketing, sales, and customer service teams that want to automate conversations without engineering resources, though developers can extend functionality through APIs and custom code blocks.

Key features

Drag-and-drop conversation flow builder
WhatsApp Business API integration
Pre-built templates and blocks
Conditional logic and variables
Analytics and conversation reports
Webhooks and API access

Pricing

Model: Freemium
Category: Recommender Systems
Rating: 4.5 / 5 (6)

Use cases

Automated Lead Generation on Websites

Deploy interactive chatbots on websites to qualify leads through conversational forms, then sync captured data to CRMs like Salesforce via native integrations.

WhatsApp Customer Support

Use the WhatsApp Business API integration to handle customer inquiries at scale, routing complex cases to human agents while automating common questions.

Conversational Surveys and Feedback

Replace static forms with engaging chatbot-driven surveys that use conditional logic to ask relevant follow-up questions and increase completion rates.

User Onboarding Flows

Guide new users through product setup with step-by-step conversational onboarding, sending progress data to Google Sheets or Slack for team visibility.

Pros & Cons

Pros

Visual builder requires no coding skills
Multi-channel support including WhatsApp
Wide range of native integrations
Templates speed up bot creation

Cons

Pricing can scale quickly with usage
Advanced AI features may need higher tiers
Learning curve for complex conversation logic

Reviews

4.5

Average from 6 ratings.

Sofia Lindqvist

May 9, 2026

Compared a few options

Evaluated this against two competitors. Where it wins: conditional logic and variables and wide range of native integrations. Where it lags: learning curve for complex conversation logic. On balance the feature set — especially whatsApp Business API integration — justifies the 4 stars for our use case.

Frank Müller

May 5, 2026

Does the job

Pretty happy overall. WhatsApp Business API integration just works and multi-channel support including WhatsApp. Advanced AI features may need higher tiers can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.

Victor Nguyen

Feb 5, 2026

Solid for our team

We rolled this out across the team last quarter and multi-channel support including WhatsApp. Conditional logic and variables fits neatly into how we already work, and pre-built templates and blocks removed a step we used to do by hand. Advanced AI features may need higher tiers, which is the main caveat, but it has held up under daily use.

Margaret Whitfield

Oct 29, 2025

Use it every day

Honestly didn't expect to like it this much. Webhooks and API access is exactly what I needed, and templates speed up bot creation. but I reach for it almost every day now and it just clicks.

Olga Ivanova

Oct 8, 2025

Compared a few options

Evaluated this against two competitors. Where it wins: whatsApp Business API integration and multi-channel support including WhatsApp. Where it lags: advanced AI features may need higher tiers. On balance the feature set — especially analytics and conversation reports — justifies the 4 stars for our use case.

Hiroshi Tanaka

Jul 14, 2025

Years in this space

I've evaluated a lot of these over the years. What stands out here is analytics and conversation reports — handled better than most — and multi-channel support including WhatsApp. Worth the time if this is your use case.