HeyLibbyAIAI assistant that handles leads, bookings, and client questions for fitness and wellness businesses.

4.5 (4)

Reviewed by Daniel Nikulshyn·Updated July 2026

Overview

HeyLibbyAI, also known as Replify, is an AI assistant designed to handle leads, bookings, and client questions for fitness and wellness businesses. It aims to automate sales and service tasks, allowing businesses to focus on in-store customers. The AI assistant can be set up quickly, integrates with existing systems such as class schedules, CRMs, and back office software, and learns from interactions over time. It offers features like voice live transfers, data exports, and new insights. The tool is suitable for businesses with multiple locations and provides a 14-day free trial with no setup fees.

Key features

AI chat for lead capture and qualification
Automated appointment and class scheduling
Answers to common business and membership questions
Contact and lead data collection
Integrations with CRMs and booking platforms
Customizable responses for brand voice

Pricing

Model: Free
Category: Customer Service
Rating: 4.5 / 5 (4)

Use cases

Automating Lead Capture and Follow-up

A fitness business with multiple locations uses HeyLibbyAI to capture leads instantly and steer them to sales, resulting in a 10X increase in leads and consistent follow-up.

Streamlining Customer Service

A wellness center uses HeyLibbyAI to automate half of their daily calls, freeing thousands of staff hours for higher-value work and improving the quality of work.

Enhancing Operational Efficiency

A gym franchisee uses HeyLibbyAI to automate sales and service tasks, gaining almost two hours back per day at each club, reducing nonstop ringing and spam calls, and allowing staff to focus on customer service.

Pros & Cons

Pros

Tailored to fitness and wellness workflows
Operates 24/7 to capture after-hours leads
Reduces repetitive front-desk questions
Integrates with booking and CRM tools

Cons

Niche focus may not suit other industries
Setup and training required for best results
Limited value for businesses with low online inquiry volume

Reviews

4.5

Average from 4 ratings.

Elena Rossi

May 5, 2026

Skeptical, then convinced

I went in skeptical — most tools in this space overpromise. It actually delivers on contact and lead data collection, and operates 24/7 to capture after-hours leads caught me off guard. Niche focus may not suit other industries is why this isn't a perfect score, still, I'd recommend giving it a real trial.

Aisha Khan

Apr 14, 2026

Does the job

Pretty happy overall. Answers to common business and membership questions just works and tailored to fitness and wellness workflows. but no dealbreakers — I'd recommend it to a friend without hesitating.

Rina Desai

Jan 26, 2026

Skeptical, then convinced

I went in skeptical — most tools in this space overpromise. It actually delivers on integrations with CRMs and booking platforms, and tailored to fitness and wellness workflows caught me off guard. Niche focus may not suit other industries is why this isn't a perfect score, still, I'd recommend giving it a real trial.

Kwame Mensah

Sep 9, 2025

Does the job

Pretty happy overall. Answers to common business and membership questions just works and integrates with booking and CRM tools. Niche focus may not suit other industries can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.