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ShortwaveAI-native email client for Gmail that summarizes, drafts, and organizes your inbox.

4.4 (5)
Daniel NikulshynReviewed by Daniel Nikulshyn·Updated July 2026

Overview

Shortwave is an AI-native email client designed for Gmail, aiming to summarize, draft, and organize users' inboxes. It is geared towards ambitious teams at various companies. The tool uses advanced AI automation to help users manage their email more efficiently. Key features include the ability to identify important emails and todos with a single click, integrate with popular tools like Slack and Asana, and filter emails using custom AI filters. The AI can also learn a user's unique voice and style to draft emails that sound like they were written by the user. The email client offers various productivity features such as AI-powered search, intelligent autocomplete, and scheduling capabilities. It also allows for team collaboration through shared threads, commenting, and assigning tasks. Shortwave's interface is designed to be fast and efficient, with markdown support and keyboard shortcuts. The tool claims to help users achieve inbox zero and reduce the time spent on email management. Shortwave has received positive testimonials from professionals, who praise its ability to streamline email management and improve productivity.

Key features

  • AI thread summaries and Q&A
  • Natural language inbox search
  • AI-assisted drafting and replies
  • Scheduled send and snooze controls
  • Shared labels and team collaboration
  • Web, desktop, iOS, and Android apps

Pricing

Model
Freemium
Category
AI Agents
Rating
4.4 / 5 (5)

Use cases

Rapid inbox triage with AI summaries

Quickly catch up on long email threads using AI-generated summaries and Q&A, reducing time spent reading through back-and-forth messages.

Natural language email search

Find specific messages, attachments, or conversations by typing plain-English queries instead of constructing complex Gmail search operators.

Faster replies with AI drafting

Generate context-aware draft replies and refine them before sending, speeding up routine correspondence and follow-ups.

Team collaboration on shared email

Use shared labels and real-time collaboration so teams can coordinate on customer threads, internal requests, or shared inboxes.

Pros & Cons

Pros

  • Tight Gmail integration with no migration needed
  • Powerful AI summaries and natural language search
  • Helpful drafting and reply suggestions
  • Cross-platform apps with fast performance

Cons

  • Gmail-only, no support for other providers
  • Advanced AI features require a paid plan
  • Learning curve for users used to standard Gmail
  • Privacy considerations with AI processing emails

Reviews

4.4

Average from 5 ratings.

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L

Liam O’Connor

Apr 21, 2026

Does the job

Pretty happy overall. Natural language inbox search just works and helpful drafting and reply suggestions. but no dealbreakers — I'd recommend it to a friend without hesitating.

A

Aisha Khan

Apr 4, 2026

Compared a few options

Evaluated this against two competitors. Where it wins: aI thread summaries and Q&A and tight Gmail integration with no migration needed. Where it lags: privacy considerations with AI processing emails. On balance the feature set — especially natural language inbox search — justifies the 5 stars for our use case.

A

Aaliyah Johnson

Aug 10, 2025

Compared a few options

Evaluated this against two competitors. Where it wins: aI thread summaries and Q&A and helpful drafting and reply suggestions. Where it lags: gmail-only, no support for other providers. On balance the feature set — especially aI thread summaries and Q&A — justifies the 4 stars for our use case.

D

Daniel Schmidt

May 30, 2025

Skeptical, then convinced

I went in skeptical — most tools in this space overpromise. It actually delivers on aI-assisted drafting and replies, and powerful AI summaries and natural language search caught me off guard. Privacy considerations with AI processing emails is why this isn't a perfect score, still, I'd recommend giving it a real trial.

D

Devin Walker

May 29, 2025

Does the job

Pretty happy overall. AI-assisted drafting and replies just works and cross-platform apps with fast performance. Advanced AI features require a paid plan can be annoying, but no dealbreakers — I'd recommend it to a friend without hesitating.

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